Return & Refund Policy

Returns:

You can return products under the following conditions:

• Damaged or incorrect product received (Video proof of unboxing required).
• Product fails to turn on after opening and charging.
• Product stops working within 7 days of purchase.

Returns are not accepted for:

• Products that do not meet customer expectations (change of mind not applicable).
• Returns requested after 7 days from the purchase date.

Important Notes:

• We strongly recommend that customers record a video of the unwrapping or unpacking process for documentation purposes, in case any issues arise.
• All returns must be in unused, undamaged condition with all original packaging and accessories.
• The customer is responsible for the return shipping costs. Please send returns to:
  Office 203, 2nd Floor, Landmark plaza, 5/6 Jail Rd, Gulberg V, Lahore, Punjab, Pakistan

Refunds:

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
• If your return is approved, a full refund (minus the original shipping costs) will be issued to your original payment method within 1-2 business days.

For any questions or assistance, please contact our customer support at 0305 8884965 or via email at [email protected]